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私隱聲明

概覽

(於用戶/客戶置身歐盟區(EU)並進接我們服務時適用)

本私隱聲明最後更新於2018年11月 20 日

負責我們所持之你的個人資訊控制者

我們/大台網有限公司(參見下文附註)尊重你的私隱並承諾保護你的私隱。

本節概述有關我們如何收集、使用、披露、傳輸及儲存你的個人資料之私隱聲明,旨在納入於2018年5月25日生效的歐盟第2016/679號條例《通用資料保護條例》(Regulation (EU) 2016/679 - General Data Protection Regulation) 下的新私隱法律(資料私隱法律)。我們正為這些適用於用戶/客戶置身歐盟區(EU)期間並進接我們服務時的相關資料私隱法律更新,努力提升我們的制度。

大台網有限公司為負責對我們的網站、服務、以及對我們收集、使用及持有與有關你之個人資料身份及聯絡個人資料之控制者。而在登記成為TVB會員ID賬戶服務註冊過程所收集及儲於單-賬戶登入功能(見本私隱聲明(完整版)D節第5.2段)內有關你之身份及聯絡個人資料,電視廣播有限公司為這些服務及這些個人資料的管理者(包括TVB會員ID服務) (controller)及處理者(processor)。

附註:大台網是大台網有限公司(一間在香港註冊成立的公司)提供的一項服務,而TVB會員服務(TVB member ID service)為電視廣播有限公司所提供的一項服務。

概覽內容

  1. 資料私隱法律及我們保護你的個人資訊的方法

  2. 你的個人資訊及我們使用你的個人資訊的目的

  3. 國際傳輸

  4. 進接更正或更新你的個人資料

  5. 你的法定權利

  6. 聯絡我們及其他資訊

1. 資料私隱法律及我們保護你的個人資訊的方法

私隱法律保護你的私隱,並確保我們持有與你有關之個人資訊獲公正及合法地處理。

個人資訊指能夠識別你身份的資料,例如你的姓名、地址及合約詳情。它不包括身份已被刪除的資料(匿名資料)。當我們收集、使用、披露、傳輸及儲存你的個人資訊時我們有義務遵守六項資料私隱法律原則,以確保資料:

  • 獲合法、公正及透明地處理;

  • 為指明、明確及合法目的而收集,及不以不符合最初目的之方式進一步處理;

  • 為足够、切合需要及不過多;

  • 準確及保持更新;

  • 以允許識別個人身份但不超過必要程度的形式儲存;

  • 確保個人資料以恰當安全的方式處理。

2. 你的個人資訊及我們使用你的個人資訊的目的

我們可能會收集,使用,存儲和傳輸有關你如下的各種個人資訊:身份資訊、聯絡資訊、財務資訊、交易資訊、技術資訊、設定檔資訊、使用方式資訊、營銷和通訊資訊。
請見我們於私隱聲明(完整版)的B節(我們收集的與你有關的資訊)解釋了這些類別的資訊。

至於我們使用不同的方法收集有關你的資訊,請見我們於私隱聲明(完整版)的C節(如何收集你的個人資料)中說明。

我們只會在法律允許的情況下使用你的個人資訊。你所提供給我們的個人資訊或我們從你或第三方收集的個人資訊將被妥善保管,並用於收集資訊時所述的目的。例如,我們將在下列情況下使用你的個人資訊:

  • 如我們需要履行我們即將或已經與你訂立的合約。

  • 如我們需要進行財務交易。

  • 為允許對資訊進行統計分析,以便我們計劃提供服務:─

  • 我們將保留你的交易記錄,並使用你先前購買的產品的詳細訊息,以向你提供我們認為你感興趣的其他產品的建議。

  • 我們將保留和評估你最近瀏覽我們網站以及你如何瀏覽不同網頁(以及你如何使用我們的服務)的資訊,作為分析用途,以了解你如何使用我們的網站和服務,以便我們可使網站(及服務)更加直觀友好。

  • 我們將保留你透過服務點擊、觀看或訂閱節目或內容的記錄,而我們將根據該等資訊確定你的興趣,使用該資訊向你展示與你的興趣相關的廣告。

如為了我們的合法權益(或第三方的合法權益)需要,而你的權益及基本權利並不凌駕於該等權益之上。請參閱載於我們在私隱聲明(完整版)D節第1.4段(我們如何使用你的個人資料)以下的列表,了解合法利益的含義及我們為合法利益處理你的資料的更多訊息。

  • 如我們需要遵守法律或監管義務。

  • 請參閱私隱聲明(完整版)D節第1.4段(我們如何使用你的個人資料)以了解更多有關我們於處理你的資料時可能使用你的個人點擊此處的“目的”。

同意

一般而言,除向你發送第三方直銷通訊外,我們並不倚賴同意作為處理你個人資料的法律依據。進一步詳情參見私隱聲明(完整版) D節第2段(我們如何使用你的個人資料)。

倘若我們依法或根據我們與你簽訂的合約或訂閱條款需要收集個人資訊,而在要求時你拒絕提供該資料,我們或許無法履行我們已經或試圖與你訂立的合約(例如向你提供商品或服務)。在該情況下,我們或會取消你向我們購買的產品或服務,但是如果出現此情況,屆時我們會通知你。

 

至於我們計劃使用你的個人資訊之目的,我們如此行事所倚賴的法律依據,以及我們的合法依據/合法權益(如適用)之描述,於私隱聲明(完整版) D節(我們如何使用你的個人資料)第1.4段以下之列表載列。

第三方鏈接

我們的網站和服務可能包含指向第三方網站,插件和應用程序的鏈接。單擊這些鏈接或啟用這些連接可能允許第三方收集或共享有關你的個人資料。我們並不控制這些第三方網站,也不對其隱私聲明負責。當你離開我們的網站或服務時,我們建議閱讀你所瀏覽的每個網站的隱私政策。

3. 國際傳輸

我們可能會在歐盟/歐洲經濟區之外轉移,存儲和處理你的個人資訊。更多詳細資訊,請參閱我們的私隱聲明(完整版)的F節。

4. 進接更正或更新你的個人資料

你可以依以下途徑進接更正刪除修改或更新你的用戶登記、個人資料和營銷偏好:

  • 通過Big Big Channel流動應用程序登錄你的用戶賬戶,或瀏覽我們的網站www.bigbigchannel.com.hk。 如果你訂閱了多項服務,則可能需要單獨更新;

  • 通過設於採用TVB會員ID單一登入功能為用戶身份憑證接進用戶賬戶及其連線服務的TVB集團(TVB Group)公司(「具單一登入功能TVB集團公司」)流動應用程式的TVB會員ID登入程序。如果你訂閱了多項具單一登入功能TVB集團公司的服務,則可能需要於(每個)特定服務或有關應用程式個別更新與某特定服務相關之你的個人資料。

  • 通過向我們/Big Big Channel的資料私隱團隊 data.protection@bigbigchannel.com.hk發送電子郵件

5. 你的法定權利

在某些情況下,你根據資訊隱私法對你的個人資訊享有權利,包括有權收到我們持有的你的個人資料副本以及隨時根據一般資訊保護條例(EU)2016/679(資料隱私法)的保護問題,向歐盟區內的相關資料保護事宜監管當局(relevant supervisory authority)提出投訴的權利。然而,希望你在聯絡相關資料保護事宜監管當局前,請先聯絡我們透過發送電子郵件我們的「資料私隱團隊」data.protection@bigbigchannel.com.hk,讓我們有機會能解決你的疑慮。

你有權:

  • 了解我們持有哪些與你有關的個人資訊;

  • 要求更新、更正、清除或銷毀過時或不準確的資料;

  • 要求我們不使用個人資料向你發送營銷資訊;

  • 要求有關你的決定不完全由自動化過程完成;

  • 要求我們以能允許你向其他資料控制者傳輸資料的方式提供你所提供予我們的個人資料副本;

  • 在你認為處理資料將給你造成傷害或困擾時,要求我們停止處理(或暫停處理)你的資料

更多詳細資訊,請參閱我們的隱私聲明(完整版)的第I節(你的法定權利)。

6. 聯絡我們及其他資訊

如果你有意就我們持有的與你有關之個人資訊行使你的法定權利,請藉向data.protection@bigbigchannel.com.hk發送電郵或致函 ‘大台網有限公司 (Big Big Channel Ltd)資料私隱團隊’ 聯絡我們,地址為香港九龍將軍澳將軍澳環保大道201號邵氏影城製作大樓四樓及五樓。

 

為了保護你的利益,我們可能需要在執行你的要求之前查對你的身份。

 

如果你有理由相信你於本公司所登記的任何用戶賬戶的安全性可能已遭到入侵,請立即與我們聯繫。

尋找有關我們如何處理你的個人資料的更多資訊,包括資訊安全性,資訊保留和合法處理基礎,請查看並閱我們的隱私聲明(完整版))的G節(資料保安) 和H節 (資料保留)。

本私隱聲明最後更新於2018年11月20日

版本﹕1.0

 

Data Privacy Overview

(Applicable to users/customers whilst being in the European Union wishing to access our Services)

Our Privacy Notice was last updated on 20-Nov-2018 

The controller responsible for the personal data we hold about you

We/Big Big Channel Limited (BBCL) (see note below) respect your privacy and are committed to protecting your privacy.

This gives an overview of our Privacy Notice on how we collect use disclose transfer and store your personal data while you are in the European Union (“EU”). To incorporate the new privacy law under the General Data Protection Regulation (EU) 2016/679 which came into effect on 25 May 2018 (Data Privacy Law),  we are working towards enhancing our systems to meet these changes as they may be applicable in relation to those users/customers who access our products or services whilst they are in the EU.

Big Big Channel Limited is the controller responsible for the Website, the Service (as defined in the Introduction paragraph of the Full Privacy Notice), and for the personal information we collect use and hold about you as data controller (controller).

As to the specific items of your Identity and Contact information collected by and held in the Single Log-in Function of your TVB member ID service user account for accessing our Service, they are managed by our parent company Television Broadcasts Limited (TVB) as “data controller” and “data processor” (see Section D, paragraph 5.2 of the Full Privacy Notice below for more details).

Note: Big Big Channel is a service provided by Big Big Channel Limited (a company incorporated in Hong Kong).

Overview contents

  1. Data Privacy Law and our approach towards protecting your personal information

  2. Your personal information and the Purposes for which we use your personal information

  3. International transfers

  4. Accessing correcting or updating your personal information

  5. Your Legal Rights

  6. Contact Us and further information

1.          Data Privacy Law and our approach towards protecting your personal information

 The Data Privacy Law protects your privacy and ensures that the personal information that we hold about you is processed fairly and lawfully.  

Personal information is data that can identify you, such as your name, address, and contractual details. It does not include data where the identity has been removed (anonymous data). We are obliged to observe the six Data Privacy Law principles when we collect use disclose transfer and store your personal information to ensure the data shall be :

  • processed lawfully, fairly and transparently; 

  • collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with the initial purposes; 

  • adequate, relevant and not excessive; 

  • accurate and kept up to date; 

  • kept in a form which permits identification of the individual for no longer than is necessary;

  • processed in a manner that ensures appropriate security of the personal data.

2.         Your personal information and the Purposes for which we use your personal information  

We may collect, use, store and transfer the following different kinds of personal data about you: Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data, Usage Data, Marketing and Communications Data.

We explain these categories of data in Section B (The information use collect about you) of our Full Privacy Notice. 

We use different methods to collect data about you, which are explained in Section C (How is your personal data collected) of the Full Privacy Notice.

We will only use your personal information when the law allows us to. Personal information which you provide to us or we collect from you or from a third party will be kept securely and will be used for purposes stated when the information is collected. For examples, we will use your personal information in the following circumstances:  

  • Where we need to perform the contract we are about to enter into or have entered into with you.  

  • Where we need to progress financial transactions.   

  • To allow statistical analysis of information so we can plan the provision of Service:  

    • we will retain your transaction history and use details of the product(s) you have previously purchased to make suggestions to you for other product(s) that we believe would also be of interest to you.  

    • we will retain and evaluate information on your recent visits to our Website and how you move around different web pages (and how you use our Service) for analytic purposes to understand how you use our Website and/or Service so that we can make the Website (and Service) more intuitive.  

    • we will keep a record of content(s) that you have clicked on via the Service, watched, or subscribed and use that information to target advertising to you that is relevant to your interests, which we have identified based on such information.   

  • Where it is necessary for our legitimate interests (or those of a third party) and that your interests and fundamental rights do not override those interests. Please see the table below paragraph 1.4 of Section D (How we use your personal data) to learn more about what we mean by legitimate interests and when we process your data for our legitimate interests. 

  • Where we need to comply with a legal or regulatory obligation.

Please see the paragraph 1.4 Section D of the Full Privacy Notice) to learn more about the ‘purposes’ for which we may use your personal information when we process your data.

Consent 

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you. Please see paragraph 2, Section D (how we use your personal data) of the Full Privacy Notice for further details.  

Where we need to collect personal information by law, or under the terms of a contract or subscription we have with you and you decline to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In such event, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.   

For a description of the purposes we plan to use your personal information, and which of the legal bases we rely on to do so, and what our lawful basis/legitimate interests are where appropriate are set out in the table below paragraph 1.4, Section D (How we use your personal data) of the Full Privacy Notice.

Third-party links

Our Website and Service may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website or Service, we encourage you to read the privacy policy of every website you visit.

3.         International transfers

We may transfer, store and process your personal data outside the EU/European Economic Area. More detail can be found in Section F of our Full Privacy Notice.

4.         Accessing, correcting or updating your personal information

You can access correct delete modify or update your registration, personal information and marketing preferences by:

  • Log onto your user account via the Big Big Channel mobile app or visit our Website at www.bigbigchannel.com.hk. If you have subscribed for more than one of our services, you may need to update other ‘service or application’ specific item(s) of personal information each separately.

  • Sign into your TVB member ID user account via the mobile app of TVB Group company(ies) which require or accept TVB member ID credential for account log-in authentication (TVB Companies with Single Log-in Function). If you have subscribed for more than one of our services of TVB Companies with Single Log-in Function, you may need to update other ‘service or application’ specific item(s) of personal information each separately;

  • Emailing our ‘Data Protection Team at ‘Big Big Channel Limited data.protection@bigbigchannel.com.hk.

5.          Your Legal Rights

Under certain circumstances, you have rights under data privacy laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the relevant competent ‘supervisory authority’ in the EU for data protection issues under the General Data Protection Regulation (EU) 2016/679 (Data Privacy Law). We would, however, appreciate the chance to deal with your concerns by contacting us before you approach the supervisory authority so please contact us in the first instance.

You are entitled to:

  • Find out what personal information we hold about you,

  • Ask for out of date or inaccurate data to be updated, corrected, erased, or destroyed,

  • Request that we do not use personal information to send you marketing information,

  • Request that decisions about you are not made solely by an automated process,

  • Request that we provide a copy of personal data you have provided to us and in a format which will allow you to transfer the data to another data controller,

  • Request that we cease to process (or suspend processing) your data if you believe that the processing will cause you harm or distress  

More detail can be found in Section I (Your legal rights) of our Full Privacy Notice.

6.          Contact Us and further information

If you wish to exercise your legal rights in respect of the personal information we hold about you, please contact us by email at data.protection@bigbigchannel.com.hk or write to: for the attention of the Data Protection Team at Big Big Channel Limited, Level 4 & 5, Production Centre of Shaw Studio, 201 Wan Po Road, Tseung Kwan O, Kowloon, Hong Kong. For your protection, we may need to verify your identity before implementing your request.

Please contact us immediately should you have reason to believe that the security of any of your account with us might have been compromised.

For more information on how we process your personal data including on data security, data retention and lawful processing bases, please access and see Sections G (Data Security) and H (Data Retention) of our Full Privacy Notice.

This Privacy Notice is last update on 20-Nov-2018

Version:1.0

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